EnglishPrivacy Policy
App Name: Marsa Waves
Developer: AMANY AIESH TAHA MOHAMED
This Privacy Policy applies to the Marsa Waves mobile application (“App”), operated by AMANY AIESH TAHA MOHAMED (“we”, “our”, or “us”).
1. Introduction
At Marsa Waves, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use our App and services.
By using the Marsa Waves App, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information:
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Full name
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Email address
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Phone number (including WhatsApp)
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Nationality (if required for certain tours)
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Location data (for pickup arrangements)
Booking Information:
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Tour details
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Travel dates
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Number of participants
Payment Information:
Payments are securely processed via third-party providers such as Tap Payments and PayPal.
We do NOT store your credit or debit card details.
3. How We Use Your Information
We use your data to:
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Process and confirm bookings
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Communicate with you regarding your trip
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Send booking confirmations, pickup times, and updates
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Share booking details with assigned suppliers
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Provide customer support (24/7)
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Improve our services and user experience
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Prevent fraud and unauthorized transactions
4. Sharing Your Information
We may share your data only when necessary, including with:
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Tour suppliers (to deliver the booked service)
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Payment providers (Tap Payments and PayPal)
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Authentication providers (Google, Apple, Facebook)
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Legal authorities when required by law
We do NOT sell or rent your personal data.
5. Data Storage & Security
We implement appropriate technical and organizational measures to protect your data, including secure servers, SSL encryption, and restricted access.
However, no method of transmission or storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing activities.
You can control or disable cookies through your browser settings.
7. International Data Transfers
Your information may be processed and stored outside your country.
By using our services, you consent to this transfer.
8. Data Retention
We retain your data only as long as necessary for operational, legal, accounting, and dispute resolution purposes.
9. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Object to or restrict processing
To exercise your rights, contact us at:
📧 info@marsawaves.com
10. Third-Party Links
Our App may contain links to external websites.
We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted within the App and on our website.
13. Contact Us
If you have any questions about this Privacy Policy or your data:
Email: info@marsawaves.com
Website: https://marsawaves.com